JEN Hong Kong by Shangri-La

508 Queens Road West, Hong Kong, ,
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| 4.0Based on 2131 Reviews
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For your protection, this hotel is following certain sanitization standards and procedures.
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Club Harbour View Queen Room with Club Lounge Access

1 Queen Bed

215-sq-foot room with harbor views


Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Club Harbour View Twin Room with Club Lounge Access

2 Twin Beds

215-sq-foot room with harbor views


Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Club Mountain View Queen Room with Club Lounge Access

1 Queen Bed

215-sq-foot room with mountain views


Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Club Mountain View Twin Room with Club Lounge Access

2 Twin Beds

215-sq-foot room with mountain views


Layout - Bedroom

Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and free toiletries

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Deluxe City View Queen Room

1 Queen Bed

215-sq-foot room with city views


Internet - Free WiFi and wired Internet access

Entertainment - LCD television, premium channels, and DVD player

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Deluxe Harbour View Queen Room

1 Queen Bed

215-sq-foot room with harbor views


Internet - Free WiFi and wired Internet access

Entertainment - LCD television, premium channels, and DVD player

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and free toiletries

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Deluxe Harbour View Twin Room

2 Twin Beds

215-sq-foot room with harbor views


Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and free toiletries

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Superior City View Queen Room

1 Queen Bed

215-sq-foot room with city views


Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and free toiletries

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, grab bar near toilet, and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Superior City View Twin Room

2 Twin Beds

215-sq-foot room with city views


Internet - Free WiFi and wired Internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and free toiletries

Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub and bathroom emergency pull cord

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Refrigerator
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • Premium Movie Channels
  • Internet Access - Free in room

Hotel Details

A stay at JEN Hong Kong by Shangri-La places you in the heart of Hong Kong, within a 5-minute drive of Hong Kong - Macau Ferry Terminal and Victoria Harbour. This 4-star hotel is 2.1 mi (3.3 km) from Soho and 2.7 mi (4.4 km) from Lan Kwai Fong. Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel features 1033 square feet (96 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
  • Laundry
  • Concierge
  • Lounge/Bar
  • Restaurant
  • Fitness Center
  • Parking - Self
  • Business Center
  • 24 hour front desk
  • Dry cleaning service
  • Non-Smoking Facility
  • Airport Transportation
  • Swimming Pool - Outdoor
  • Internet Access - Free in room

Sanitization Standards and Procedures

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-in and check-out are available
  • Contactless check-out is available
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Masks are available to guests
  • Property confirms they are implementing enhanced health & safety measures
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Staff wears personal protective equipment
  • Temperature checks are available to guests
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.