The Ritz-Carlton, Cancun

Retorno del Rey No. 36, Cancun, QROO, 77500
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| 4.5Based on 3735 Reviews
COVID-19
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For your protection, this hotel is following certain sanitization standards and procedures.
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Club Room, 1 King Bed, Balcony, Ocean View

1 King Bed

435-sq-foot room, balcony/patio with ocean views


Club Level - Club Lounge access, full breakfast, light refreshments, and separate check-in location

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Room, 1 King Bed, Balcony, Oceanfront

1 King Bed

435-sq-foot room, balcony/patio with ocean views


Club Level - Club Lounge access, full breakfast, light refreshments, and separate check-in location

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Room, 2 Double Beds, Balcony, Ocean View

2 Double Beds

435-sq-foot room, balcony/patio with ocean views


Club Level - Club Lounge access, full breakfast, light refreshments, and separate check-in location

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Room, 2 Double Beds, Balcony, Oceanfront

2 Double Beds

435-sq-foot room, balcony/patio with ocean views


Club Level - Club Lounge access, full breakfast, light refreshments, and separate check-in location

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Suite, 1 Bedroom, Balcony, Ocean View

1 King Bed

876-sq-foot room, balcony/patio with ocean views


Layout - Separate sitting area

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Suite, 1 Bedroom, Balcony, Oceanfront

1 King Bed

876-sq-foot room, balcony/patio with ocean views


Layout - Separate sitting area

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Suite, 1 Bedroom, Non Smoking

1 King Bed

876-sq-foot room, balcony/patio with ocean views


Layout - Separate sitting area

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Club Suite, 3 Bedrooms, Non Smoking, Oceanfront (Cobalt Suite, Club Level)

3 Double Beds

1900-sq-foot room, balcony/patio with ocean views


Layout - Dining area and sitting area

Relax - Private pool

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Presidential Suite, 1 Bedroom, Non Smoking (Ritz-Carlton, Club Level)

1 Double Bed

2460-sq-foot room, balcony/patio with ocean views


Layout - Dining area and sitting area

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Room, 1 King Bed, Balcony, Ocean View

1 King Bed

435-sq-foot room, balcony/patio with ocean views


Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed

435-sq-foot room, balcony/patio with ocean views


Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Room, 2 Double Beds, Balcony, Ocean View

2 Double Beds

435-sq-foot room, balcony/patio with ocean views


Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds

435-sq-foot room, balcony/patio with ocean views


Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Suite, 1 Bedroom, Balcony, Ocean View

1 King Bed

876-sq-foot room, balcony/patio with ocean views


Layout - Separate sitting area

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Suite, 1 Bedroom, Non Smoking, Balcony

1 King Bed

876-sq-foot room, balcony/patio with ocean views


Layout - Separate sitting area

Internet - WiFi and wired Internet access

Entertainment - 42-inch LCD TV with cable channels, pay movies, iPod dock

Food & Drink - Coffee/tea maker, minibar, and 24-hour room service

Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar near toilet

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Cable/Satellite TV
  • Babysitting Services
  • MP3/iPod docking station
  • Internet Access - in room for fee

Hotel Details

Located in Cancun (Zona Hotelera), The Ritz-Carlton, Cancun is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.2 mi (1.9 km) from Cancun Interactive Aquarium and 2.7 mi (4.4 km) from El Rey Ruins. Make yourself at home in one of the 365 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Grab a bite at El Cafe Mexicano, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun? This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
  • Laundry
  • Concierge
  • Gift Shop
  • Lounge/Bar
  • Tennis Court
  • Fitness Center
  • Hot Tub or Spa
  • Parking - Self
  • Business Center
  • 24 hour front desk
  • Dry cleaning service
  • Non-Smoking Facility
  • Airport Transportation
  • Internet Access - in room for fee

Sanitization Standards and Procedures

  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced health & safety measures
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property is officially certified under a brand or regulatory agency's sanitization guidelines
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.