Garden Palace Hotel Surabaya

Jalan Yos Sudarso 11, Surabaya, East Java, 60271
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| 3.5Based on 361 Reviews
COVID-19
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For your protection, this hotel is following certain sanitization standards and procedures.
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Need help booking? 1-800-679-9738

Royale Club King Bed

1 King Bed

409-sq-foot room with city views


Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 2 hours of meeting room use (subject to availability)

Internet - Free WiFi

Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

Bathroom - Separate bathtub and shower, slippers, and free toiletries

Practical - Day bed, safe, and free newspaper

Comfort - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Smoking And Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Wheelchair Access
  • Internet Access - Free in room

Royale Club Twin Bed

2 Twin Beds

Overlooking the city


Internet - Free WiFi

Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

Bathroom - Separate bathtub and shower, slippers, and free toiletries

Practical - Day bed, safe, and free newspaper

Comfort - Air conditioning and daily housekeeping

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Internet Access - Free in room

Royale Suite

1 King Bed

1055-sq-foot room with city views


Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 2 hours of meeting room use (subject to availability)

Layout - Separate living room

Internet - Free WiFi

Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

Bathroom - Separate bathtub and shower, slippers, and free toiletries

Practical - Day bed, safe, and free newspaper

Comfort - Air conditioning and daily housekeeping

Smoking And Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Internet Access - Free in room

Superior Room King Bed

1 King Bed

409-sq-foot room with city views


Internet - Free WiFi

Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

Bathroom - Shower, slippers, and free toiletries

Practical - Sofa bed, day bed, and safe

Comfort - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Wheelchair Access
  • Internet Access - Free in room

Superior Room Twin Bed

2 Twin Beds

Overlooking the city


Internet - Free WiFi

Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

Bathroom - Shower, slippers, and free toiletries

Practical - Day bed, safe, and free newspaper

Comfort - Air conditioning and daily housekeeping

Non-Smoking

  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Room Service
  • Internet Access - Free in room

Hotel Details

With a stay at Garden Palace Hotel Surabaya, you'll be centrally located in Surabaya, just a 3-minute walk from Surabaya Plaza Shopping Mall and 11 minutes by foot from Grand City Surabaya. This 4-star hotel is 0.6 mi (1 km) from Tunjungan Plaza and 2.6 mi (4.2 km) from Surabaya Town Square. Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Enjoy recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the bar/lounge or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
  • Laundry
  • Concierge
  • Gift Shop
  • Lounge/Bar
  • ATM Machine
  • Fitness Center
  • Hot Tub or Spa
  • Parking - Self
  • Business Center
  • Parking - Valet
  • 24 hour front desk
  • Dry cleaning service
  • Airport Transportation
  • Internet Access - Free in room

Sanitization Standards and Procedures

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-in and check-out are available
  • Contactless check-out is available
  • Gap period enforced between guest stays
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Property confirms they are implementing enhanced health & safety measures
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Staff wears personal protective equipment
  • Temperature checks are available to guests
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.