Sandos Caracol Eco-Resort & Spa - All Inclusive

Carretera Puerto Juarez-Chetumal Km. 295, Riviera Maya, QR, 77710
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| 4.0Based on 25637 Reviews
COVID-19
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For your protection, this hotel is following certain sanitization standards and procedures.
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Need help booking? 1-800-679-9738

Royal Elite Penthouse (2 Adults + 2 Children)

The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV

Royal Elite Penthouse (3 Adults)

This triple room's special feature is the hot tub. The spacious triple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV

Eco Family Penthouse

Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse

Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse (2 Adults + 1 Child)

Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse (2 Adults + 2 Children)

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse (2 Adults + 3 Children)

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse (3 Adults + 1 Child)

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse (3 Adults + 2 Children)

Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Penthouse (3 Adults)

Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite

Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this single room also features air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite

The spacious family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also offers a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite (2 Adults + 1 Child)

The spacious family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also features a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite (2 Adults + 2 Children)

Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite (2 Adults + 3 Children)

Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite (3 Adults + 1 Child)

Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite (3 Adults + 2 Children)

The spacious twin/double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Family Suite (3 Adults)

Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Eco Superior Single

Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 1 bed.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Penthouse Royal Elite

This single room's standout feature is the hot tub. This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV

Royal Elite One Bedroom Suite

This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite One Bedroom Suite (2 Adults + 1 Child)

The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite One Bedroom Suite (2 Adults + 2 Children)

The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite One Bedroom Suite (2 Adults)

Features a bathrobe, daily turn down and a view of the pool and Caribbean Sea.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite One Bedroom Suite (3 Adults + 1 child)

The spacious quadruple room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite One Bedroom Suite (3 Adults)

The spacious triple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite Penthouse (2 Adults + 1 Child)

The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV

Royal Elite Penthouse (2 Adults)

Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV

Royal Elite Penthouse (3 Adults + 1 Child)

This quadruple room offers a hot tub. The spacious quadruple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV

Royal Elite Superior

Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this single room also offers air conditioning, a mini-bar and a flat-screen TV with satellite channels. The unit offers 1 bed.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite Superior (2 Adults + 1 Child)

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite Superior (2 Adults + 2 Children)

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this suite also provides a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite Superior (2 Adults)

Features 24/7 room service, VIP services, a bathrobe and view of the pool and Caribbean Sea.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite Superior (3 Adults + 1 child)

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This quadruple room features air conditioning, a mini-bar, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Royal Elite Superior (3 Adults)

The spacious triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Select club Deluxe

This suite features a private bathroom and air conditioning. This suite provides a flat-screen TV. The unit offers 2 beds.
  • Balcony
  • Flat Screen TV

Select club Deluxe

Boasting a balcony, this double room also offers air conditioning and a flat-screen TV. The unit has 2 beds.
  • Balcony
  • Flat Screen TV

Select club penthouse

Boasting a balcony, this double room also offers air conditioning and a flat-screen TV. The unit has 2 beds.
  • Balcony
  • Flat Screen TV

Select club penthouse

This double room offers air conditioning, a flat-screen TV and a balcony. The unit offers 2 beds.
  • Balcony
  • Flat Screen TV

Select club Superior

This suite features a private bathroom, and air conditioning. This suite provides a flat-screen TV. The unit has 1 bed.
  • Balcony
  • Flat Screen TV

Select club Superior

This single room offers air conditioning, a flat-screen TV and a balcony. The unit offers 1 bed.
  • Balcony
  • Flat Screen TV

Signature Eco Superior

Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit offers 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Signature Eco Superior (2 Adults + 1 Child)

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This triple room has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Signature Eco Superior (2 Adults + 2 Children)

The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a safe deposit box, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Signature Eco Superior (3 Adults + 1 Child)

Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Signature Eco Superior (3 Adults)

Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Standard Room (3 Adults)

The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Standard Room (2 Adults + 1 Child)

This air-conditioned room comes with either a queen-size bed or king-size bed. It features a cable TV, a mini-bar, a safety-deposit box and a balcony or terrace with views of the garden, pool or jungle.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Standard Room (2 Adults + 2 Children)

This air-conditioned room comes with either a queen-size bed or king-size bed. It features a cable TV, a mini-bar, a safety-deposit box and a balcony or terrace with views of the garden, pool or jungle.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Standard Room (2 Adults)

This air-conditioned room comes with either a queen-size bed or king-size bed. It features a cable TV, a mini-bar, a safety-deposit box and a balcony or terrace with views of the garden, pool or jungle.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Standard Room (3 Adults + 1 child)

The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Standard Single Room

This single room features air conditioning, a mini-bar, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Cable/Satellite TV

Hotel Details

This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del Carmen Beach, overlooking Cozumel Island. Some of the rooms have balconies overlooking the Caribbean Sea. Sandos Caracol Eco Resort is in beautiful gardens and features bright accommodations. All rooms have flat-screen TVs, air conditioning and a mini-bar. Wi-Fi is available for free in public areas. Sandos Caracol Eco Resort features lessons, including yoga and scuba diving. There is also a water sports center, evening entertainment, and children's and teen's activities. Spa facilities include a sauna, hot tub and gym. There are 3 buffetes including international and itialian, plus 6 a la carte restaurants (Oriental, Mexican Brazilian, Italian, Mediterranean and stake house). There are ecological activities for the whole family. The Sandos Caracol Eco Resort is 2 mi from the Church of Guadalupe and a 45-minute drive from Cancún Airport. The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos.
  • Balcony
  • Mini-Bar
  • Concierge
  • Game Room
  • Gift Shop
  • Car Rental
  • Hair Dryer
  • Lounge/Bar
  • Restaurant
  • ATM Machine
  • Coffee Maker
  • Room Service
  • Tennis Court
  • Fitness Center
  • Hot Tub or Spa
  • Currency Exchange
  • 24 hour front desk
  • Babysitting Services
  • Children's Play Area
  • Swimming Pool - Indoor
  • Swimming Pool - Outdoor

Sanitization Standards and Procedures

  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Temperature checks are available to guests
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.