Sandos Caracol Eco-Resort & Spa - All Inclusive
Carretera Puerto Juarez-Chetumal Km. 295, Riviera Maya, QR, 77710
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COVID-19
Update
For your protection, this hotel is following certain sanitization standards and procedures.
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Royal Elite Penthouse (2 Adults + 2 Children)
The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Hot Tub or Spa
- Cable/Satellite TV
Royal Elite Penthouse (3 Adults)
This triple room's special feature is the hot tub. The spacious triple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Hot Tub or Spa
- Cable/Satellite TV
Eco Family Penthouse
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse
Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse (2 Adults + 1 Child)
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse (2 Adults + 2 Children)
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse (2 Adults + 3 Children)
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse (3 Adults + 1 Child)
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse (3 Adults + 2 Children)
Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Penthouse (3 Adults)
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this single room also features air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite
The spacious family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also offers a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite (2 Adults + 1 Child)
The spacious family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also features a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite (2 Adults + 2 Children)
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite (2 Adults + 3 Children)
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite (3 Adults + 1 Child)
Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite (3 Adults + 2 Children)
The spacious twin/double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Family Suite (3 Adults)
Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Eco Superior Single
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 1 bed.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Penthouse Royal Elite
This single room's standout feature is the hot tub. This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Hot Tub or Spa
- Cable/Satellite TV
Royal Elite One Bedroom Suite
This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite One Bedroom Suite (2 Adults + 1 Child)
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite One Bedroom Suite (2 Adults + 2 Children)
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite One Bedroom Suite (2 Adults)
Features a bathrobe, daily turn down and a view of the pool and Caribbean Sea.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite One Bedroom Suite (3 Adults + 1 child)
The spacious quadruple room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite One Bedroom Suite (3 Adults)
The spacious triple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite Penthouse (2 Adults + 1 Child)
The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Hot Tub or Spa
- Cable/Satellite TV
Royal Elite Penthouse (2 Adults)
Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Hot Tub or Spa
- Cable/Satellite TV
Royal Elite Penthouse (3 Adults + 1 Child)
This quadruple room offers a hot tub. The spacious quadruple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Hot Tub or Spa
- Cable/Satellite TV
Royal Elite Superior
Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this single room also offers air conditioning, a mini-bar and a flat-screen TV with satellite channels. The unit offers 1 bed.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite Superior (2 Adults + 1 Child)
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite Superior (2 Adults + 2 Children)
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this suite also provides a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite Superior (2 Adults)
Features 24/7 room service, VIP services, a bathrobe and view of the pool and Caribbean Sea.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite Superior (3 Adults + 1 child)
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This quadruple room features air conditioning, a mini-bar, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Royal Elite Superior (3 Adults)
The spacious triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Select club Deluxe
This suite features a private bathroom and air conditioning. This suite provides a flat-screen TV. The unit offers 2 beds.
- Balcony
- Flat Screen TV
Select club Deluxe
Boasting a balcony, this double room also offers air conditioning and a flat-screen TV. The unit has 2 beds.
- Balcony
- Flat Screen TV
Select club penthouse
Boasting a balcony, this double room also offers air conditioning and a flat-screen TV. The unit has 2 beds.
- Balcony
- Flat Screen TV
Select club penthouse
This double room offers air conditioning, a flat-screen TV and a balcony. The unit offers 2 beds.
- Balcony
- Flat Screen TV
Select club Superior
This suite features a private bathroom, and air conditioning. This suite provides a flat-screen TV. The unit has 1 bed.
- Balcony
- Flat Screen TV
Select club Superior
This single room offers air conditioning, a flat-screen TV and a balcony. The unit offers 1 bed.
- Balcony
- Flat Screen TV
Signature Eco Superior
Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit offers 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Signature Eco Superior (2 Adults + 1 Child)
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This triple room has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Signature Eco Superior (2 Adults + 2 Children)
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a safe deposit box, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Signature Eco Superior (3 Adults + 1 Child)
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a mini-bar and a flat-screen TV with streaming services. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Signature Eco Superior (3 Adults)
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a mini-bar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Standard Room (3 Adults)
The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Standard Room (2 Adults + 1 Child)
This air-conditioned room comes with either a queen-size bed or king-size bed. It features a cable TV, a mini-bar, a safety-deposit box and a balcony or terrace with views of the garden, pool or jungle.
- Balcony
- Mini-Bar
- Hair Dryer
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Standard Room (2 Adults + 2 Children)
This air-conditioned room comes with either a queen-size bed or king-size bed. It features a cable TV, a mini-bar, a safety-deposit box and a balcony or terrace with views of the garden, pool or jungle.
- Balcony
- Mini-Bar
- Hair Dryer
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Standard Room (2 Adults)
This air-conditioned room comes with either a queen-size bed or king-size bed. It features a cable TV, a mini-bar, a safety-deposit box and a balcony or terrace with views of the garden, pool or jungle.
- Balcony
- Mini-Bar
- Hair Dryer
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Standard Room (3 Adults + 1 child)
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Standard Single Room
This single room features air conditioning, a mini-bar, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed.
- Balcony
- Mini-Bar
- Hair Dryer
- Coffee Maker
- In room safe
- Flat Screen TV
- Cable/Satellite TV
Hotel Details
- Balcony
- Mini-Bar
- Concierge
- Game Room
- Gift Shop
- Car Rental
- Hair Dryer
- Lounge/Bar
- Restaurant
- ATM Machine
- Coffee Maker
- Room Service
- Tennis Court
- Fitness Center
- Hot Tub or Spa
- Currency Exchange
- 24 hour front desk
- Babysitting Services
- Children's Play Area
- Swimming Pool - Indoor
- Swimming Pool - Outdoor
Sanitization Standards and Procedures
- Guests are provided with free hand sanitizer
- Individually-wrapped food options are available
- Social distancing measures are in place
- Temperature checks are available to guests