Isla Mujeres Palace Resort - Couples Only - All Inclusive

Carretera Garrafon Vista Alegre K.M. 4.5 SM, 8 Mza. 62, Isla Mujeres, Quintana Roo, , 77400
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Deluxe Resort View

Deluxe Room (2 Adults)

This room features 1 king-sized bed and a private bathroom with a double spa bath, shower and Farouk Biosilk toiletries. Maximum occupancy is 2 guests, and it does not include Room Credit. Complimentary Sea Transportation to Isla Mujeres Palace: Guests can book their seats in a complementary sea ride to Isla Mujeres Palace for up to 9 guests, including luggage. All guests are responsible for their own transportation from the airport to Marina Hacienda del Mar Office. Please send an email to the property indicating the date and time you’ll be arriving at Marina Hacienda del Mar along with your flight itineraries. Applications to be picked up in the pier, should be sent 24 hours in advance of arrival between 9 am and 6 pm The applications made on the same day will not be permitted or granted. You must add the pick up in the confirmation document. Guests arriving late are responsible for their own transportation and must be responsible for their stay in Cancun, and will have to reprogram their transfer. Schedule: Departures from Cancun: (Marina Hacienda del Mar) 9:00 am – 11:00 am – 1:00 pm - 3:00 pm - 5:00 pm. Departures from Isla Mujeres pier: 8:00 am – 10:00 am – 12:00 pm - 2:00 pm y 4:00 pm. Additional Information: Restrictions apply for weddings and groups, because of the maximum capacity of the boat. If the sea transportation is not able to sail due to weather conditions, maintenance, or any other foreseeable or unforeseeable circumstances, guest is responsible for the ferry tickets and any taxis taken to the property. Guests will be responsible for resubmitting their request for the sea transportation. Sea transportation does not operate on Wednesdays.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV
  • Guests are provided with free hand sanitizer

Honeymoon

This room features one king bed, a double spa bath, and iPod docking station and a balcony with chairs and a table. The in-room liquor dispenser offers premium brand liquors. The room offers views of the ocean. Guests in this room can enjoy nightly snacks. Maximum occupancy is 2 guests.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV
  • Guests are provided with free hand sanitizer

Superior Room with Ocean View (2 Adults)

With ocean views, this room has one king or 2 double beds. The private bathroom has a shower and Farouk Biosilk toiletries.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV
  • MP3/iPod docking station
  • Guests are provided with free hand sanitizer

Superior Room with Pool View (2 Adults)

With pool views, this room has one king or 2 double beds. The private bathroom has a shower and Farouk Biosilk toiletries.
  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • Hot Tub or Spa
  • Cable/Satellite TV
  • Guests are provided with free hand sanitizer

Hotel Details

Sit back in your hammock and watch the palms sway. Sip ice-cold cocktails under a thatched-roof hut. Share a candlelit dinner on the beach as the sun sets. Feel the sand between your toes. Feel the wind in your hair. Feel like the only two people in the world. An all-inclusive, couples-only, luxurious paradise in Isla Mujeres, Mexico. This is the life. The Palace life. 

Isla Mujeres Palace is an all-inclusive, couples-only paradise and the ideal resort to discover true love and a great tan. They’ll even pick you up from the shores of Cancun and indulge you with a 20-minute ride on their very own yacht. Intimate seaside candlelight dining, a serene pool and a blissfully kids-free beach awaits.

- 62 guestrooms

- 1 open-air restaurant with rotating menu

- 2 bars

- Outdoor Pool with swim-up bar

- Secluded private feel

- Spa with 4 treatment rooms

- Beautiful view of scenic pier

- Kayaks and paddleboards

- Fitness Center

- Beach Voleyball

- Pier for small vessels

- Ping-pong

- Table games

- Daily Activities

- Nightly Entertainment

- Bell Staff Service

- Beauty Salon $

- Doctor on call 24 hours $

- Airport Transportation $

- Car Rental $

- Dry Cleaning Service $

- Laundry $

- Short drive from Playa Norte, named top 10 beach in the world by TripAdvisor Readers

- This is a Smoke Free Property 

***$ Extra Charge

Mouth-Watering Deals for Two: Breakfast with an ocean breeze, lazy afternoon lunches, or dewy-eyed open-air dining, at Isla Mujeres Palace, you set the mood and they’ll take care of your culinary cravings.  

Restaurants:

* Azul: Open air restaurant

Continental Breakfast: 6:30 a.m. - 7:00 a.m.

Breakfast: International a la carte: 7:00 a.m. - 11:00 a.m.

Lunch: International buffet: 11:00 a.m. - 4:00 p.m.

Dinner: Mexican/Pan Asian/Italian cuisine a la carte / 6:00 p.m. - 11:00 p.m.

* Lobby Bar: Continental breakfast, snacks & bar.

* Pool & Snack Area: 

Snacks & beverages served from 10:00 a.m. - 6:00 p.m.

Swim-up bar serves alcoholic beverages upon request

ALL INCLUSIVE FEATURES: Luxurious accomodations, fine dining, delicious snacks, top shelf drinks, 24-hour room service, wireless Internet, unlimited long distance phone calls*, 30 minute of Internet service when using resort’s computer, non-motorized water sports, sensational entertainment, taxes and gratuity. * Within Mexico, to the Continental US and Canada through December.

*Please Note: This is an adult couples- only resort. Adult minimum age is 18.

PALACE RESORTS HURRICAN POLICY:

In the event that any Palace Resorts is directly impacted by a hurricane(1) while you are on vacation, the property will gladly offer a certificate(2) for a return stay to the original resort for the number of unused nights(3).

Cancellations: If a hurricane warning is issued by the US National Weather Center, any passenger due to travel within 72 hours of the warning will not incur a penalty for rescheduling their vacation. Please contact your customer care representative at the number provided on your communication receipt if you wish to reschedule your reservation.

No show: No show penalties will also be waived from the day a hurricane warning is issued by the US National Weather Center, and up to 5 days after normal activities are reinitiated at the hotel.

Early departures: In the event of a hurricane threat, guests that are currently on property who wish to depart early, may do so without incurring an early penalty and will receive a certificate for the number of unused nights, valid for travel within 1 calendar year of original reserved dates.

Relocations: In the event of a hurricane, guests have the option to transfer their reservation to an alternate Palace Resorts destination that is not within the storm’s projected path (except Le Blanc Spa Resort Cancun or Los Cabos). Rooms will be offered at the same rate based on availability. In the event that rates are lower at the relocating hotel, a credit for the difference will be issued, property cannot guarantee room category and will not issue return stay if this option is used.

Reschedule: If guests wish to postpone their vacation and travel at a later date, Palace Resorts will guarantee original rate for travel within calendar year. Guests wishing to utilize this option must reschedule their trip within 30 days following a storm. Blackout periods may apply. Rate protection will only apply to the number of original nights and number of guests booked. Additional nights or guests will be booked at current rate. No name changes allowed.

(1) Policy will go into effect once the US National Weather Center issues a hurricane warning to the area and the hurricane directly hits any Palace Resort.

(2) Certificate will be valid for travel within 1 calendar year of original reserved dates; it is nontransferable, not redeemable for cash. Space is subject to availability and blackout periods may apply (3). Excludes day of departure, airfare and transfers are not included in Mexico.  No upgraded categories.  All other terms and conditions listed on certificate apply.

Policy may be subject to change or may be discontinued without notice.

  • Concierge
  • Game Room
  • Gift Shop
  • Beachfront
  • Lounge/Bar
  • Restaurant
  • ATM Machine
  • Ice Machine
  • Room Service
  • Sundries shop
  • Fitness Center
  • Hot Tub or Spa
  • Parking - Self
  • Security Guard
  • Business Center
  • Parking - Valet
  • Currency Exchange
  • Wheelchair Access
  • 24 hour front desk
  • Cable/Satellite TV
  • Non-Smoking Facility
  • Swimming Pool - Outdoor
  • Attraction Shuttle Service
  • Free Full Breakfast Buffet
  • Free local telephone calls
  • Internet Access - Free Public Access
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.