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Deluxe Diamond King - Non Refundable

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, they’ve packed these legendary digs with non-stop extras and no-limit luxury.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor dispenser with premium brands

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Individually controlled A/C

- Espresso/American coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

- Aromatherapy and Pillow Menu

- Nightly Petit Fours

- Complimentary beach bag (1 per room, per stay)

- CD/DVD Player (available upon request)

- Private check-in area – late and early check-in (subject to availability)

*Best View Available

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Diamond King Heaven - All Inclusive

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, they’ve packed these legendary digs with non-stop extras and no-limit luxury.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor dispenser with premium brands

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Individually controlled A/C

- Espresso/American coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

- Aromatherapy and Pillow Menu

- Nightly Petit Fours

- Complimentary beach bag (1 per room, per stay)

- CD/DVD Player (available upon request)

- Private check-in area – late and early check-in (subject to availability)

*Best View Available

 

  • Balcony
  • Mini-Bar
  • DVD Player
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Gold Double Heaven - All Inclusive

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

Garden View. / 482 sq. ft.

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Gold Doubles - Non Refundable

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

Garden View. / 482 sq. ft.

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Gold King - Non Refundable

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

Garden View. / 482 sq. ft.

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Gold King Heaven - All Inclusive

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

Garden View. / 482 sq. ft.

 

  • Balcony
  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Deluxe Gold Pure King - Heaven - All Inclusive

All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven­?step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state­? of­?the­?art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.

THE PURE® PROMISE

- SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room.

- HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep.

- ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.

- AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of bacteria and viruses.PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive.

- DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment.

- PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.

Amenities:

- Hydro spa tub 
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water 
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service

 

  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • Flat Screen TV
  • Internet Access - Free in room

Deluxe Platinum Sky Terrace King Heaven - All Inclusive

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

- Private bath with shower

- Balcony with hammock

- Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub

- Liquor dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Private BBQ service available on sky terrace at an extra cost.

- Turndown service

Partial Ocean View. 964 sq. ft. including terrace.

  • Balcony
  • Mini-Bar
  • DVD Player
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Rock Royalty Level Deluxe Platinum King Heaven - All Inclusive

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

- Rock Royalty Personal Assistant (7am – 11pm)

- Ironing Service (2 items per person/per stay)

- Upgraded full-size Rock Spa® bath products

- Express luggage delivery

- Complimentary Shoe Shine

- Nightly Petit Fours

- Aromatherapy and Pillow Menu

- Spa Tub Preparation (with 24-hours notice)

- Personal Assistance with reservations (on and off property)

- Priority Reservation to picks® and mix® program

- Complimentary 25-minute couples massage at the Rock Spa®

- VIP Exclusive Check-in and check-out

- Late checkout available (until 3pm – available upon request and availability)

- Complimentary beach bag (1 per room/per stay)

- Bonus Track - (Personal Assistant will help review account and assist in express check-out)

- Priority booking for bali beds ($)

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial

- Mini bar with soda, bottled water, juice, domestic beer and snacks

- LCD TV with satellite

- Purified water

- Plush Bathrobes & slippers

- Sleeping mask

- Loofah Sponge

- Individually controlled A/C

- Espresso machine

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service – select a la carte menu

- Turndown service

Partial Ocean View

*($) indicates additional cost – not part of the all-inclusive experience.

  • Balcony
  • Mini-Bar
  • DVD Player
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Rock Star Suite Heaven - All Inclusive

Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection. Step inside and step up to over 9,000 square feet of awesomeness, inspired by the iconic Bret Michaels:

  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • Full Kitchen
  • Refrigerator
  • Flat Screen TV
  • Internet Access - Free in room

Rock Suite Platinum Heaven - 2 Bedroom - All Inclusive

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay.

- Hydro spa tub in each room

- Private bath with shower

- Oversized private balcony with hammock and lounge chairs

- Liquor dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Espresso/American coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Exclusive in-room dining menu

- Turndown service

- Nightly Petit Fours

- Aromatherapy and Pillow Menu

- CD/DVD Player (available upon request)

- Complimentary beach bag (1 per room, per stay)

Ocean front view. 2,583 sq. ft.

  • Balcony
  • Mini-Bar
  • DVD Player
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • In room safe
  • Flat Screen TV
  • MP3/iPod docking station
  • Internet Access - Free in room

Rock Suite Platinum RoofTop Lounge Heaven

Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy.Limited time only – this room now comes with your very own Personal Assistant.

- Hydro spa tub in each room
- 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of the suite
- Private bath with shower
- Private balcony with hammock
- Sky terrace with a hydro spa tub, table with chairs and bathroom
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- VIP check-in
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)

PERSONAL ASSISTANT SERVICES

- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Pool and Beach Areas

 

 

  • Mini-Bar
  • Hair Dryer
  • Alarm Clock
  • Coffee Maker
  • Flat Screen TV
  • Internet Access - Free in room
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Hotel Details

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya — a resort within the resort exclusive to adult guests. Here, they elevate the spirit of Rock & Roll to a status all its own. And you’re on the list.

This is the 577-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.  From here on out you’re not on vacation. No, you’re on a journey through spine-tingling surroundings and crowd-pleasing amenities studded with style. From your epic room to your endless refills, we’ve got what you want and more. So kick back, because you’re about to kick it Riviera Maya style.  Exclusive to adult guests only, the All Inclusive amenities at Heaven are like nothing you’ve ever seen. But that doesn’t mean they’re encased in glass and hushed away behind velvet ropes. No. Here, they magnify, intensify, and straight up amplify the luxury with world-class shopping, magnificent pools, and opulent extras straight from the front row of paradise.

Amenities Include:

- 5 Restaurants

- Bar & Lounges

- Nightlife: Club Heaven

- Pools & Private Beach

All Inclusive features...

- 5 Star accommodations

- Casual and à la carte dining

- Beverages (alcoholic & otherwise)

- Delicious snacks

- Top-shelf in-room liquor dispenser

- 24/7 in-room service

- Land sports

- Fitness center

- Pool & beachside service

- Daily activities

- Nightly entertainment

- Live entertainment

- Free Wi-Fi in-room & resort-wide

- Parking Free

- Unlimited phone calls to the Continental US and Canada

- Private function concessions

- Gratuities included

 This is an adult only resort. Adult minimum age is 18. Children are not allowed.

PROMOTIONS:

RESORT CREDIT

Book your vacation with Hard Rock Hotel - All Inclusive Collection and get a resort credit up to $3,600 depending on how many nights you book! Limitless Resort Credit can be used towards selected tours, golf, spa, beauty salon services, romantic and special dinner events, upgraded wine selection at restaurants, photo packages at rock shots®, selected take away products and The Colin Cowie Weddings Collection™. Service Fee applies*.

Offer Valid for Book & Travel now through December 23, 2018!

Receive up to $500 resort credit per room, per stay with a 3 night stay

Receive up to $750 resort credit per room, per stay with a 4 night stay

Receive up to $1,500 resort credit per room, per stay with a 5-6 night stay

Receive up to $1,800 resort credit per room, per stay with a 7-8 night stay

Receive up to $2,000 resort credit per room, per stay with a 9-11 night stay

Receive up to $2,500 resort credit per room, per stay with a 12-13 night stay

Receive up to $3,600 resort credit per room, per stay with a 14+ night stay

*SERVICE FEE:
A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel Riviera Maya. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

ALL BOOKINGS MADE BY APRIL 30, 2018 WITH A MINIMUM OF 3 NIGHTS WILL RECEIVE DOUBLE LIMITLESS RESORT CREDIT!!!!

3 Nights - $1,000.00
4 Nights - $1,500.00
5– 6 Nights - $3,000.00
7 – 8 Nights - $3,600.00
9– 11 Nights - $4,000.00
12– 13 Nights - $5,000.00
14 Nights or more - $7,200.00

**Limitless Resort Credit amount varies per room category. Refer to the Limitless Resort Credit Disclaimer to obtain applicable amount per room category and for terms & conditions.  Travel between November 1, 2017 and December 20, 2019 on selected room categories. 

 

  • Concierge
  • Gift Shop
  • Beachfront
  • Lounge/Bar
  • Restaurant
  • Waterfront
  • ATM Machine
  • Ice Machine
  • Room Service
  • Tennis Court
  • Sundries shop
  • Fitness Center
  • Parking - Self
  • Business Center
  • Currency Exchange
  • Wheelchair Access
  • 24 hour front desk
  • Cable/Satellite TV
  • Dry cleaning service
  • Non-Smoking Facility
  • Airport Transportation
  • Swimming Pool - Outdoor
  • Free Full Breakfast Buffet
  • Free local telephone calls
  • Internet Access - Free Public Access
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Getaroom.com is not responsible for any inaccuracies in the photos. The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.